Secure valuable expert knowledge: Act now and stop the loss of know-how!

Skills shortages and loss of knowledge threaten companies. Susanne Henkel, Managing Director of SAE Applications for Digitalization, explains in an interview how the digitalization of expert knowledge is becoming a success factor.

The challenge:

Demographic change and the increasing shortage of skilled workers are leading to a considerable loss of valuable expertise in companies. However, fast-moving markets and high customer expectations require quick and flexible responses that are often dependent on the expertise of individual employees.

The solution:

Modern software solutions make it possible to digitize expert knowledge and secure it for the future.

Advantages of digitization:

  • Efficient onboarding: New employees can be trained more quickly and take on operational tasks.
  • Optimized sales processes: Automated quotation generation and AI-based sales advice shorten response times and reduce costs.
  • Competitive advantages: By responding quickly and flexibly to customer inquiries, companies can hold their own against the competition.
  • Future-proof: Digital solutions are scalable and adaptable to changing market conditions.

The SAE platform:

The SAE platform for variant management & CPQ offers a powerful and innovative solution for digitizing expert knowledge. With intuitive user interfaces, standardized interfaces to existing systems and sales-promoting add-ons such as the offline client and the 3D configurator, the platform supports companies in securing knowledge, optimizing processes and strengthening sales.

Conclusion:

The digitalization of expert knowledge is an investment in the future. Companies that act now will secure their success and strengthen their competitive position.

Read the whole interview!

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