Growth prospects for digital sales until 2025

How important will digital sales solutions be for companies in the future?

There is enormous potential here, as the Mind Digital & Smarter Service Institute study shows: 40.5% of respondents forecast growth of > 50% by 2025 for the “digital sales” sector. A further 37.8% estimate growth opportunities of 26 – 50%. Only 10.8% of respondents anticipate growth of 11 – 25% and only a fraction of participants expect lower potential. Top decision-makers and digitalization managers from 1,000 leading family businesses and global market leaders in the German SME sector were surveyed. Source: https://www.smarter-service.com/downloads/resilienzmeister-digitale-vorreiter-mittelstand/ Digital sales means providing prospective customers with individually relevant information digitally and in a matter of seconds. This means using product finders for “information self-service” on the website. The second step is to respond to requests for quotations quickly and attractively. The global sales team must be able to offer and sell even complex products that require explanation quickly, correctly and checked for technical feasibility. Manufacturing companies that implement a customized high mix & low volume strategy with an end-to-end digital process and system landscape will be able to inspire interested parties and customers today and in the future and thus establish themselves as winners.