NETZSCH, a leading global supplier of machines and systems for analysing and testing, grinding and dispersing as well as pumps and systems, places high demands on its sales processes. With over 210 locations worldwide and a wide range of products, it was crucial to find a solution that would ensure global efficiency and error-free quotations.

Anja Franzke, Head of Global Sales System at NETZSCH, puts it in a nutshell: "Thanks to SAE's CPQ, our global sales team can now submit quotations quickly and error-free. We transfer quotations to SAP as orders with just one click."

The solution: seamless integration for consistent processes

The complete integration of the SAE platform into the existing system landscape at NETZSCH guarantees exactly that: consistent processes and clear data structures. The process begins in Salesforce® CRM, extends via the SAE CPQ and ends seamlessly in NETZSCH SAP®.

The benefits:

• Global quotation creation in 30 minutes: With the SAE Product Configurator, NETZSCH sales teams working around the world can configure their machines and systems quickly, error-free and customised.
• Automated order processing: A single click is all it takes to automatically generate the customer order and order confirmation via SAE CPQ when the order is placed.
• Technically buildable quotations: Integrated quotation management ensures attractive and correct quotation documents and technically buildable orders across countries.
• Maximum efficiency: Intelligent rules ensure that only valid variants or combinations are ever selected, which minimises potential errors and ensures the technical feasibility of the systems offered.
• Data quality and transparency: Only verified information is available in sales. Country-specific product releases and planned price adjustments are implemented easily and reliably. Users have an overview of all relevant offers with current status and tasks to be completed.

Conclusion:

SAE CPQ has helped NETZSCH to revolutionise its sales processes. By integrating seamlessly into the existing system landscape, automating routine tasks and ensuring technically buildable quotes, NETZSCH has been able to increase efficiency, reduce errors and increase customer satisfaction. The result: a faster, more precise and globally orientated sales department that continues to drive the company's success.