Sales configurator: master sales challenges & configure products easily
Join us as we take Mr Offer Expert through a typical working day - and experience first-hand the challenges faced by sales staff on a day-to-day basis.
Admittedly, Mr Offer Expert is a fictional character. However, his challenges are real and reflect the problems that many companies face when selling complex products and services.
Learn from his experiences and discover how sales configurator software helps Mr Offer Expert to make his sales organisation more efficient and successful. And find out how you too can utilise these benefits for your company.
Do you know Mr Offer Expert?
Mr Quotation Expert, an experienced sales employee at a manufacturer of customised motorbikes, groans inwardly. Once again, he is drowning in the chaos of catalogues, price lists and quotation templates. He has just received an enquiry from a customer who wants to put together a complex motorbike. Height-adjustable handlebars, ergonomic seats, special edition luggage racks - the requirements are high. While he discusses the details with the customer, he juggles folders and digital documents, frantically searching for the right components and prices.
Chaos in the quotation process
As soon as he hangs up, the next enquiry comes in: a renowned motorbike rental company needs several machines, but with individual adaptations. Different models, different colours, paintwork and various accessories. For a special customisation, he would need the expertise of a colleague - but he is away on a test ride. He fights his way through product descriptions and Excel lists, but the information he needs cannot be found. The offer has to wait.
Susceptibility to errors and frustration
The next setback comes in the afternoon: a customer complains about an incorrect price in a quotation. Mr Quotation Expert painstakingly searches for and corrects the error. But that's not all: the production department reports that the motorbike he sold a fortnight ago cannot be produced in this way! There have been changes in production that he has missed. Frustrated, Mr Quotation Expert wonders how much longer he can put up with this stress.
Sales configurator: The solution for complex products
Does this sound familiar to you? Perhaps not so extreme, perhaps you have not experienced all situations before. Nevertheless, the challenges of selling complex products are omnipresent:
Knowledge management
- Fragmented information: Product information and expertise is often scattered - in folders, digital files, emails and in the heads of individual employees.
- Knowledge gaps: Outdated data, outdated prices and missing information lead to errors and delays.
- Local expertise: Knowledge is often decentralised in the minds of individual sales employees and is lost when employees leave the company.
Inefficient processes
- Long quotation cycles: Manual processes, coordination rounds and a lack of information lead to long lead times.
- Resource commitment: The preparation of quotations ties up valuable resources in sales, product management and production.
- Susceptibility to errors: Manual processes increase the likelihood of errors in quotations.
- Production errors: Inconsistent data between sales and production leads to problems in production.
Dissatisfied customers & employees
- Long waiting times: Customers have to wait a long time for offers and are annoyed by delays.
- Incorrect offers: Errors in quotations lead to discrepancies and loss of trust.
- Administrative burden: Manual processes lead to frustration and overwork among employees.
- Loss of sales opportunities: Inefficient processes prevent sales employees from focussing on customer acquisition and support.
Work more efficiently with a sales configurator (CPQ) - and master the specific challenges of your industry
Mr Quotation Expert, an experienced sales employee at a manufacturer of customised motorbikes, groans inwardly. Once again, he is drowning in the chaos of catalogues, price lists and quotation templates. He has just received an enquiry from a customer who wants to put together a complex motorbike. Height-adjustable handlebars, ergonomic seats, special edition luggage racks - the requirements are high. While he discusses the details with the customer, he juggles folders and digital documents, frantically searching for the right components and prices.
Plant engineering
construction
machinery
Automotive
machines
Sales Configurator (CPQ):
The solution for efficient sales processes
Imagine if Mr Quotation Expert had a tool with which he could easily configure complex products and services, calculate prices automatically and create quotations without errors. A tool that would take the stress away and give him time for his customers.
This is exactly what a sales configurator, also known as CPQ - Configure, Price, Quote - does. A software solution that supports sales teams in creating quotations quickly, precisely and efficiently.
The advantages of our SAE sales configurator at a glance:
Fast quotation preparation
Automated processes significantly reduce throughput times.
Error-free offers
The software accesses current data and minimises sources of error.
More time for customers
Sales staff can concentrate on providing advice and building customer relationships.
Customised offers
Customers receive customised solutions that fit their needs perfectly.
SAE CPQ
Intelligent sales configurator
Digitalisation of knowledge
- All relevant information is bundled centrally in one system - product information, prices, configuration rules and regional specialities.
- The software digitally maps your products and services, including all configuration options, conditions and exclusions.
Support for sales staff
- The product configurator with intuitive user interfaces enables quick and easy configuration of complex products.
- You can only configure what is technically feasible - quotations are always 100% correct.
- State-of-the-art technologies such as 3D configurations will inspire your customers.
- Integrated analysis functions support your sales teams in planning and controlling, among other things.
Increase in customer satisfaction
- Fast and error-free quotations ensure satisfied customers.
- A modern and technological quotation process strengthens your image and your brand.
Relief for employees
- Coordination loops are reduced.
- Administrative activities are minimised.
- Employees gain time for customer service and strategic acquisition.
Digitalisation of processes & simplification of the IT landscape
- Numerous systems such as ERP, CRM, PLM, ... can be connected via standard interfaces.
- This simplifies your IT landscape with a fully integrated system.
- Processes run smoothly - right through to production.
Unlock Seamless Configuration and Boost Your Sales Efficiency Today
A product configurator streamlines the sales process by allowing easy customisation of complex products. It empowers sales teams to respond quickly to customer needs while ensuring accuracy in pricing and specifications. With the right tools, your team can focus on selling rather than getting bogged down in details.
Reduce the offer time from days or even weeks to a few minutes.
Reduction of the time you need for an offer.
Increase the
number of your offers
and successful deals!
factor by which your successful offers can be increased.
Reduce the error rate and always create correct quotations.
Number of technically correct / buildable offers.
Get even more out of it ...
Add-ons for all your use cases
The SAE CPQ system adapts flexibly to your needs. With numerous add-ons, you can expand the functionality and create a customised solution for your sales department.
Whether you want to inspire your customers with 3D configurations, optimise your workflows, analyse sales performance or configure
offline - SAE CPQ offers the right add-on for every use case.
More sales, less costs!
More sales, less costs! CPQ software revolutionises quotation preparation, eliminates errors and increases the efficiency of your sales processes.
Take the pressure off your employees and gain more time for your customers!
Get started now with SAE and ignite the turbo for your sales!
