Secure valuable expert knowledge: Act now and stop the loss of expertise!
Skills shortages and knowledge loss are threatening companies. Susanne Henkel, Managing Director of SAE Applications for Digitalization, explains in an interview how the digitalisation of expert knowledge is becoming a success factor.
The challenge:
Demographic change and the increasing shortage of skilled workers are leading to a significant loss of valuable expertise in companies. However, fast-moving markets and high customer expectations require quick and flexible responses that are often dependent on the expertise of individual employees.
The solution:
Modern software solutions make it possible to digitalise expert knowledge and secure it for the future.
Benefits of digitalisation:
- Efficient onboarding: New employees can be trained and take on operational tasks more quickly.
- Optimised sales processes: Automated quotation generation and AI-based sales advice shorten response times and reduce costs.
- Competitive advantages: The fast and flexible response to customer enquiries enables companies to hold their own against the competition.
- Future-proof: Digital solutions are scalable and adaptable to changing market conditions.
The SAE platform:
The SAE platform for variant management & CPQ offers a powerful and innovative solution for the digitalisation of expert knowledge. With intuitive user interfaces, standardised interfaces to existing systems and sales-promoting add-ons such as the offline client and the 3D configurator, the platform supports companies in securing knowledge, optimising processes and strengthening sales.
Conclusion:
The digitalisation of expert knowledge is an investment in the future. Companies that act now will secure their success and strengthen their competitive position.
Read the full interview!
