In addition to the above, other factors now come into play, such as the calculation of residual carrying capacities as well as time differences due to countries located at the other end of the world. This makes it difficult to call back to the specialist departments in the individual production plants and is not efficient nowadays. The customer expects a high-quality quotation with all details promptly from all suppliers.
How does the system consultant ensure buildability and plausibly that his offered inductive guided combination stacker fits into the warehouse and that the residual capacities have been calculated correctly? How will the current buzzword “Industry 4.0” soon become a new buzzword: “Sales 4.0”?
SAE GmbH, a software manufacturer and specialist in variant data management with over 20 years of SAP experience, has the solution approach – based on the example of a real customer inquiry – in its baggage.
The starting situation: SAE GmbH was selected to bring the entire “knowledge” of the development and engineering departments to the notebooks and tablets of the sales colleagues working around the world.
The target had been clearly and unambiguously formulated: “No separate maintenance of existing procedures, object dependencies and calculations in another system, complete off- and online availability.” This is the only way to ensure that all changes in the variant management of the industrial trucks remain under the sovereignty of the manufacturer’s development department. There is no need for maintenance or so-called matching of data in marketing or product management.
The challenge: The complexity of a so-called narrow-aisle stacker with more than one billion possible combinations. Here, buildability in the factory and plausibility on-site at the end customer must be 100 percent guaranteed. This can only be achieved if the existing data is not changed.
For reasons of complexity, sovereignty always remains with the development engineers. The dependencies, procedures, and object dependencies defined there can be easily loaded into the SAE variant data management platform using the standard interface “SAE Sales Interface” and made available immediately online or offline to global sales. Additional requirements in this project were the integration of a product finder, an interface into the existing CRM system, and the automatic back-transfer of the worldwide orders into the SAP ECC or S4H system of the order processing centers in the respective production plants.